Neteller Checks Refused across the United States

The online e-wallet NETeller began to return millions of dollars to US customer starting on July 30 2007. There were almost immediate results for many of the previous users; it has however resulted in the process becoming full of potholes.

Rumors going around online seem to indicate that some of the customers, who have chosen to have a check sent to them instead of a direct deposit, are having trouble cashing or depositing those checks. One bank informed a customer that they had previously returned more than 50 thousand in checks from NETeller. The reason given is that the Federal Reserve would not process the checks from NETeller, and because of that there is no way to determine if a NETeller account existed.

The NETeller checks are written on a CARDLOAD Inc. account based on a Canadian address, leading customers to speculate that the checks may be rejected due to the foreign address as well as their association with online gambling. Andrew Gilchrist, NETeller Vice President of corporate development and communications, has been quoted in Sports Betting Buzz as saying the company is aware of and investigating the issue.

"We typically mail a large number of checks to our customers across various countries and occasionally there are presentment issue," he said. "We would therefore regard the incidences referred to as not unusual given the volume of checks we have been mailing as part of the U.S. distribution plan." Gilchrist went on to detail the current results of the 94 million dollars being returned to the U.S. customers. Currently he disclosed that there is 8 million dollars still pending, en route or in the mail, 60.5 million dollars has successfully cleared already, with 68.5 million that has recently been requested.